385 E 3900 S, Salt Lake City, UT | EMERGENCY SERVICE AVAILABLE 24/7 | (801) 262-4671

Privacy Policy

Your privacy is important to us. It is Manwill’s policy to respect your privacy regarding any information we may collect from you across our website, https://manwill.net, and other sites we own and operate.

We only ask for personal information when we truly need it to provide a service to you. We collect it by fair and lawful means, with your knowledge and consent. We also let you know why we’re collecting it and how it will be used.

We only retain collected information for as long as necessary to provide you with your requested service. What data we store, we’ll protect within commercially acceptable means to prevent loss and theft, as well as unauthorised access, disclosure, copying, use or modification.

We don’t share any personally identifying information publicly or with third-parties, except when required to by law.

Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites, and cannot accept responsibility or liability for their respective privacy policies.

You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some of your desired services.

Your continued use of our website will be regarded as acceptance of our practices around privacy and personal information. If you have any questions about how we handle user data and personal information, feel free to contact us.

This policy is effective as of 28 February 2019.

Privacy Policy

At Manwill Plumbing & Heating, Inc., we value your privacy and are committed to protecting your personal information. This policy explains how we collect and use your data, specifically regarding our mobile messaging services.

1. Information We Collect

We collect personal data to operate our business and provide you with our services. This includes information you provide directly to us:

  • Contact Information: We collect your phone number and name when you sign up via our web forms, text keywords, text, and verbal communication.
  • Message Content: We may collect the content of your communications to provide customer support.
  • Purpose: This information is used solely to provide alerts, marketing updates, and customer support.

2. Mobile Data Protection (Required Disclosure)

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

3. Permitted Sharing with Service Providers

We may share your information with trusted service providers who assist us in operating our platform, such as:

  • Cloud Hosting: To store your data securely.
  • Customer Support Tools: To manage and respond to your inquiries.
  • Security: These parties are contractually obligated to protect your data and only use it for the functions they perform.

4. Data Security & Retention

We implement industry-standard safeguards to protect your data:

  • Encryption: We use SSL/TLS encryption to protect data in transit.
  • Access Controls: Access is restricted to employees and contractors who need it to perform their jobs.
  • Retention: We retain your personal information only as long as necessary for legal obligations or to provide the services you requested.

5. Your Rights & Opting Out

You have the right to access, correct, or delete your data at any time.

  • SMS Opt-Out: You may opt out of receiving text messages from us at any time by replying STOP to any message.
  • Help: For assistance with our messaging program, reply HELP or contact us directly.

Contact Us

For any questions regarding this policy or your data, please contact us:

Terms of Service

Last Updated: February 4, 2026

By opting into or using the mobile messaging service provided by Manwill Plumbing & Heating, Inc. (“we,” “us,” or “our”), you agree to be bound by these Terms of Service.

1. Explicit Consent and Opt-In

By providing your phone number and clicking “Submit” on our web forms, or by texting a keyword to our number, you acknowledge that you have read and agree to these Terms.

  • Express Permission: You give us express permission to send you automated text messages for marketing, alerts, and customer support.
  • No Pre-checked Boxes: We do not use pre-checked boxes for consent; your opt-in must be proactive.

2. Message Details & Frequency

  • Program Description: Messages include service reminders, appointment alerts, and promotional offers related to plumbing and heating services.
  • Frequency: Message frequency varies based on your interaction with us and your service needs.
  • Rates: Message and data rates may apply depending on your mobile carrier plan.

3. Opt-Out Instructions

You may cancel the SMS service at any time.

  • To Stop: Text STOP, CANCEL, UNSUBSCRIBE, QUIT, or END to our number.
  • Confirmation: You will receive one final confirmation message stating that you have been unsubscribed, after which you will receive no further messages unless you opt back in.

4. Help and Support

If you are experiencing issues with the messaging program, you can reply with the keyword HELP for more assistance, or contact us directly:

5. Rejoining the Program

If you have previously opted out and wish to rejoin, you can sign up again through our website or text the original opt-in keyword. Your re-enrollment constitutes fresh consent to these terms.

6. Disclaimers

  • Carrier Liability: Mobile carriers are not liable for delayed or undelivered messages.
  • “As Is” Basis: The service is provided on an “as is” and “as available” basis. We do not warrant that the service will be uninterrupted or error-free.

7. Prohibited Content & Compliance

You agree to use the service in compliance with all local, state, and federal laws. We strictly prohibit using this service to transmit illegal, misleading, or deceptive content.