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385 E 3900 S, Salt Lake City, UT | EMERGENCY SERVICE AVAILABLE 24/7 | (801) 262-4671

Why Your HVAC Technicians Should Be NATE Certified

Finding an HVAC technician qualified to service your air conditioning, and heating system can be a challenge. If your system is having issues or you are in the market for a new HVAC system, it is time that you look for a certified technician. However, there are hundreds of options to choose from throughout your area.

If you work with the right company, the quality and efficiency of your system will reflect that. If you choose an unqualified technician, the opposite will be true. Unfortunately, the HVAC contractor you choose will largely determine whether your system works well or not. It can also lessen the lifespan of your system and decrease performance sooner than anticipated.

Installing or repairing your AC in Salt Lake City includes correctly diagnosing, measuring, sizing, designing, and more. There is a lot that can go wrong during a heating and cooling system service. That is why it is essential you know what to look for when hiring an HVAC technician.

Before you schedule a service with a company you haven’t properly merited, here are the top things you should look for in an HVAC technician.

Make Sure Your Technician is NATE Certified

The first thing you should ask your HVAC contractor is whether they are NATE certified. NATE stands for North American Technician Excellence and is the nation’s largest nonprofit certification organization for heating, ventilation, air-condition, and refrigeration contractors. This HVACR technician certification includes a variety of tests based on real-work working knowledge needed in the field.

NATE certification is also one of the most prestigious certificates in the industry, with a pass rate of only 55-60%. What makes NATE so challenging to pass is its specialty tests and rigorous efficiency standards. Here is how the process works.

The Four Steps of NATE Certification

*information taken from the organization website


This entry-level exam, available online, is designed for technicians who are just entering the HVACR field with little to no formal education or training. A study guide that focuses on the fundamental job knowledge and skills needed in the HVACR workforce is included.


Designed for technicians who have worked in the field for 6-12 months. The exam covers topics linked to the NATE professional level certifications, but at a more fundamental level.


Technicians with two or more years of HVACR experience can earn installation or service certification in one or more of the specialty areas offered by NATE. Certification requires that the technician passes both the core exam and an installation or service exam.


This is the highest certification offered by NATE. Technicians choosing to earn senior-level certification must hold two NATE service certifications (one heating and one cooling) before taking the exam.

All in all, technicians who pass NATE have a higher level of knowledge than those who do not. Manwill Plumbing & Heating require that each of our technicians are NATE certified. This ensures that whoever we send out to your home has the proficiency needed to get the job done. From entire air conditioning installations to furnace repairs and safety checks, you are in good hands when you work with our N.A.T.E.-certified HVAC technicians.


Check Out Online Customer Reviews

Along with checking for proper licensing and NATE certification, you should adequately vet the HVAC company’s online reviews. Look at their local customer review sites, such as Yelp, Facebook, and Google. You should also check out their ratings on the Better Business Bureau (BBB). Find a company with an excellent reputation online and who have built trust with their past customers.

Manwill Plumbing and Heating is an HVAC company dedicated to our customer service. Not only do we focus on taking care of your needs in a timely fashion, but we also want your experience to be as top-notch as our service. Our technicians are dedicated to building a trustful and lasting relationship with every customer. No matter the problem, we promise our service will not only meet but exceed your expectations.

If your experience is anything less than five stars, we will work with you to make sure it is. You can read our online reviews on Google or other popular review sites.

Look at Energy Efficiency Ratings 

Another important part of the qualifying process includes looking into the equipment energy efficiency ratings. Working with your trusted technician, you can find a heating and cooling system that meets your standards and is the right choice for your home. A good contractor will provide options on your equipment and repair estimates. Our service technicians pride themselves on providing excellent service to homeowners in Utah and are each N.A.T.E certified.

For additional information on why Manwill has the best HVAC technicians for your home, get in touch with us today. We will help you feel comfortable with choosing us as your go-to HVAC contractor.